Liferay is an open-source platform that provides a wide range of commercial solutions. Its adaptability makes it a good solution for businesses that must solve various difficulties at the same time. Here are the top ten business concerns that Liferay can solve:
- Inefficient Communication Channels: Liferay can help organizations enhance communication channels by providing tools for collaboration, messaging, and document sharing. Its communication tool suite can help to streamline workflows and eliminate the need for various communication platforms.
- Low Employee Engagement: Liferay’s social intranet capabilities can help enhance staff engagement. It provides a platform for employees to share ideas, collaborate on projects, and interact with coworkers. Liferay also has gamification aspects that can make work more interesting and enjoyable.
- Disparate Systems: Businesses with many different systems can benefit from Liferay’s unified platform. It may link with a variety of systems, such as CRM, ERP, and HR, to provide a centralized area for all business data.
- Poor Customer Service: Liferay’s customer experience solutions assist businesses in improving their customer service and support. Through its omnichannel capabilities, which include online, mobile, and social media, it provides personalized experiences.
- Ineffective Marketing: Liferay’s digital marketing solutions can assist businesses in creating, managing, and optimizing marketing initiatives. It provides a suite of content management, email marketing, and analytics tools, allowing businesses to evaluate campaign performance and make data-driven decisions.
- Slow Response Times: The portal solutions provided by Liferay can assist businesses in improving their response times to customer inquiries and support requests. Customers can submit requests, track status updates, and access knowledge bases using a self-service site.
- Concerns about security: Liferay delivers strong security features to secure company data and prevent cyber assaults. It provides role-based access control, encryption, and secure authentication to ensure that sensitive information is only accessed by authorized individuals.
- High IT expenses: Liferay’s open-source platform is inexpensive and adaptable, lowering IT expenses associated with proprietary software solutions. It also provides a low-code development environment, allowing businesses to create applications fast and with minimal coding.
- Employee Productivity Is Low: Liferay’s productivity solutions can assist enhance employee productivity by giving employees access to important business data and procedures. It provides one area for all corporate apps such as email, calendar, and task management.
- Customer Insights are Limited: Liferay’s analytics solutions provide businesses with insights into customer behavior and preferences. It provides companies with data visualization tools that allow them to track client interactions across numerous channels and make data-driven choices.