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What Customers wants the most in their B2B Portals ?

In a B2B portal, customers typically have specific expectations and requirements that revolve around improving their business processes, enhancing efficiency, and delivering a seamless experience. While the specific needs can vary depending on the industry and organization, here are some common features and functionalities that customers often prioritize in their B2B portals:

1. User-Friendly Interface: Customers expect an intuitive and easy-to-navigate interface that allows them to quickly find the information and tools they need. A clean and organized design with logical navigation helps enhance user experience.

2. Self-Service Capabilities: B2B customers often prefer self-service options that enable them to independently access product catalogs, place orders, track shipments, manage invoices, view order history, and handle other transactions without the need for manual intervention.

3. Personalization: Customers appreciate personalized experiences tailored to their specific needs. Customization options such as saved preferences, personalized recommendations, and relevant content based on their previous interactions can significantly enhance their satisfaction and efficiency.

4. Product Information and Catalog Management: Accurate and up-to-date product information, including descriptions, specifications, pricing, availability, and images, is crucial for B2B customers. Advanced search and filtering capabilities to quickly locate products within large catalogs are also essential.

5. Order Management and Tracking: Customers expect a robust order management system that allows them to create and manage orders, track order status in real-time, view order history, request quotes, and manage returns or exchanges easily.

6. Pricing and Contract Management: B2B customers often have specific pricing agreements, contracts, and negotiated discounts. The portal should provide visibility into contract terms, personalized pricing, volume discounts, and the ability to manage contract renewals and negotiations.

7. Inventory and Stock Availability: Real-time inventory visibility helps customers determine product availability, expected delivery times, backorders, and substitutes. This information allows them to make informed decisions and plan their procurement accordingly.

8. Collaboration and Communication Tools: B2B portals that offer collaboration features such as secure messaging, document sharing, and project management capabilities enable effective communication and collaboration between customers, suppliers, and partners.

9. Integration with Backend Systems: Integration with the customer’s ERP, CRM, or other backend systems ensures seamless data flow, reduces manual data entry, and provides real-time information across the organization’s ecosystem.

10. Responsive and Mobile-Friendly Design: With the growing use of mobile devices, customers expect B2B portals to be accessible and optimized for mobile use. Responsive design ensures a consistent experience across different devices.

It’s important to note that customer preferences may vary depending on the specific industry, company size, and target audience. Conducting customer research, gathering feedback, and continuously iterating on the portal’s features based on customer needs and expectations can lead to a more successful B2B portal implementation.

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Best Practices : When using React with Liferay DXP

Ios, Mobile / YoungIT

React has been a popular platform which has been in demand now a days .

React is popular for several reasons, which have contributed to its widespread adoption among developers:

Efficiency and Performance: React’s virtual DOM and efficient rendering algorithms make it highly performant. Component Reusability: React’s component-based architecture promotes reusability, allowing developers to create modular and independent components.
Declarative Syntax: React uses a declarative syntax, which means developers describe what they want the UI to look like based on the current state.
Large Ecosystem and Community: React has a thriving ecosystem with a wide range of libraries, tools, and resources available.
React Native: React Native, built on top of React, allows developers to build mobile applications using JavaScript.
Backed by Facebook and Community Trust: React was developed by Facebook, one of the world’s leading technology companies. Its association with a major industry player has instilled trust and confidence in React’s stability, reliability, and ongoing support. The backing of Facebook, along with the active community and continuous development, has solidified React’s position as a reliable and widely adopted technology.
Ease of Learning and Adoption: React has a gentle learning curve compared to other frameworks, making it accessible to developers of various skill levels.
Compatibility and Integration: React can be easily integrated with other libraries and frameworks.

Different ways of React and Liferay DXP Integration

Liferay provides 3 major ways how React can be used with it . Following are the 3 ways

Adapting the SPA into a single Widget
Connecting the External React Apps with Liferay Headless APIs
Extracting React components into different Liferay Widgets

Different scenarios when each integration way can be used

Following are the various scenarios when you can use each method of Integration.

Adapting the SPA into a single Widget – This is the easiest way of integration of React Applications within Liferay DXP . Advantages of this method is that its very simple to integrate as we could add the external React application as a Remote app within a single widget of Liferay . Disadvantage being it may not be very Design friendly and Flexibility in terms of UI is reduced drastically
Connecting the External React Apps with Liferay Headless APIs – This method of integration could be used when the requirement is to use an existing or external React application need to use the Liferay DXP platform and its features. For example we need an independent React application to use the Liferay User accounts data for login and then may be to read and updates the CMS data .
Extracting React components into different Liferay Widgets – While this way may be the best way of integration in terms of Design and Flexibility but it may be a Labor Intensive process. In this process the react components can be divided logically into components which could be displayed individually in different widgets . This gives good presentability and the most preferred way for a complex applications .

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Which DXP is best for my business?

Ios, React / YoungIT

In recent years, Digital Experience Platforms (DXP) have grown in importance as businesses seek to build and manage compelling digital experiences across many media. With so many options on the market, determining which DXP is ideal for your company can be difficult. In this post, we will look at some essential elements that will assist you in making an informed decision.

Your company’s size

The size of your company is an important consideration when selecting a DXP. Small businesses often demand a straightforward platform that is simple to use and inexpensive. Larger organizations, on the other hand, require a more complete and sophisticated platform capable of handling complicated digital experiences across numerous channels.

Industry and business objectives

The industry and corporate goals are other important considerations when selecting the right DXP. varied industries have varied digital experience requirements, thus it is critical to select a platform that meets your individual requirements. A retail organization, for example, may demand a platform with extensive personalization capabilities, whereas a banking institution may require a platform with severe security and compliance standards.

Functionalities and features

A DXP’s features and functions are crucial in establishing its fit for your organization. It is critical to define the features and functionalities that are critical to your organization and then select a DXP that provides them. A DXP’s common features and functionalities include content management, personalization, and analytics.

Scalability and adaptability

Scalability and adaptability are key considerations, particularly for developing businesses. It is critical to select a DXP that will grow with your company and provide the flexibility to adapt to changing needs. A scalable and adaptable DXP can help you avoid the cost and disruption of future platform migrations.

Pricing and budget

A DXP’s budget and price are other key aspects to consider. It is critical to select a DXP that suits your budget and offers good value for money. Some platforms have a variable price plan, whereas others charge a flat fee regardless of the amount of users or features used.

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Features and Benefits Of Liferay DXP 7.4

Android, Business portal, Ios, Uncategorized / YoungIT

Liferay DXP 7.4 is a feature-rich and robust digital experience platform that gives enterprises a wide range of tools and capabilities for creating and managing digital experiences across numerous channels. Liferay DXP 7.4 has a number of features and benefits that make it a popular choice for organizations trying to optimize their digital processes and give a seamless and engaging user experience to their clients.

The following are some of the important features and advantages of using Liferay DXP 7.4:

Management of Multi-Channel Experience

Liferay DXP 7.4 enables businesses to design and manage digital experiences across many channels such as online, mobile, and social media. This feature ensures that businesses can contact their clients no matter where they are by providing a consistent experience across all channels.

Targeting and personalization

Liferay DXP 7.4 includes extensive personalization and targeting features that enable organizations to create personalized experiences for their consumers based on their interests, behaviors, and history. This feature assists organizations in increasing client involvement and building stronger relationships.

Content Management

Liferay DXP 7.4 has a powerful content management system (CMS) that allows organizations to develop, manage, and publish content across different channels. This feature offers support for multi-language content, processes, versioning, and more.

Collaboration and Social Networking

Liferay DXP 7.4 includes a number of collaboration and social networking capabilities that help organizations connect with their consumers and workers. This feature offers support for blogs, wikis, forums, and social networking tools, allowing businesses to create a community around their brand.

Enterprise Integration.

Liferay DXP 7.4 includes a number of enterprise integration capabilities that allow enterprises to link their digital experience platform to their existing IT infrastructure. This functionality supports RESTful APIs, web services, and other integration protocols, allowing organizations to leverage their existing technology investments.

Compliance and security

Liferay DXP 7.4 includes enhanced security and compliance tools to help businesses protect their digital assets while also meeting regulatory standards. This feature offers support for single sign-on (SSO), secure data storage, and other security procedures, allowing businesses to keep their customers’ data private and secure.

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